Legal & Compliance

Privacy Policy & Data Handling

This policy explains the intended handling of information across the NEWWORLD4US LLC website, Intake Assistant, Resource Mapping, and related services.

Under legal review: This draft must be reviewed against the platform's actual technical practices, vendor agreements, applicable law, and partner obligations before production use involving sensitive client or health information.

1. Information we may collect

Information a user chooses to provide in an intake or resource conversation, professional contact details, and limited technical information used for security and reliability.

2. How information may be used

To respond to requests, support resource navigation, coordinate an agreed partner workflow, maintain security, and improve service quality.

3. AI-assisted features

AI-assisted tools may help gather information and surface potential resources. They do not make final eligibility, custody, benefits, safety, or service decisions. Qualified staff must review consequential decisions.

4. Data minimization

Users should not submit Social Security numbers, financial account numbers, government identification numbers, or other unnecessary sensitive information through open chat.

5. Storage and security

Traffic should be encrypted in transit. Access to stored data should be limited according to role and operational need. Actual controls must be verified before publication.

6. Sharing

Information may be shared with an authorized partner agency when part of an agreed workflow, with service providers needed to operate the platform, or when legally required. Personal information is not intended for sale to advertisers or data brokers.

7. Retention

A production retention schedule must define how long each information type is kept and how deletion requests are handled.

8. Contact

For privacy questions, contact info@newworld4us.org. Confirm this inbox before publication.